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Slash Open Source Project

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  • by Anonymous Coward on Tuesday March 13 2001, @09:34AM (#499)
    I've ragged on 'em for reason a time or two.

    I've had a fairly good overall experience with them, but the support (response time) to inquires has been lack-luster.

    The last time I had a support issue, it took over a week to get a response. The e-mailed me a link back to their "online support system". The link did not work (kind of ironic). I wonder how you report that!?

    I get the overall impression that slash-hosting is something they do in-addition-to something else (whatever they offer). The basic hosting solution they offer is good, but support issues need some attention.